Skills & Competencies for Retail Store Detective

Retail Store Detective job profile

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JOB SUMMARY for Retail Store Detective

Responsible for apprehension and prosecution of shoplifters and the prevention of theft.

JOB RESPONSIBILITIES for Retail Store Detective

Not a uniformed security guard or watchman.

Retail Store Detective SALARY RANGE

BASE 50%
$38,349
TOTAL 50%
$38,614
Job Level
A01
Job Code
SM15000250
Education/Degree
High School Diploma or Technical Certificate
Reports To
Manager or Head of a Unit/Department

Retail Store Detective Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Retail Store Detective skill and competencie below to view definitions.
INDUSTRY COMPETENCIES CORE COMPETENCIES
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6 hard skills or competencies (industry competencies) for Retail Store Detective

1 Industry Competency – Retail Industry
Proficiency Level -1
Skill definition-Applying comprehensive knowledge of retail principles, inventory management, pricing strategies, and consumer behavior to effectively manage and operate retail businesses.
Level 1 Behaviors
(General Familiarity)
Identifies and explains the characteristics and key features of various retail business models.
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Level 2 Behaviors
(Light Experience)
Gathers and compiles data about key competitors for a specific of product.
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Level 3 Behaviors
(Moderate Experience)
Deploys inventory management strategies to ensure product availability and minimize disruptions.
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Level 4 Behaviors
(Extensive Experience)
Leads the implementation of omnichannel retailing to ensure seamless and consistent brand experience for customers.
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Level 5 Behaviors
(Mastery)
Expands market presence through the strategic utilization of cutting-edge technologies, such as online platforms.
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2 Industry Competency – Retail Operations
Proficiency Level -1
Skill definition-Overseeing the daily operations and duties of running a retail store or chain in order to ensure customer satisfaction and adequate resources.
Level 1 Behaviors
(General Familiarity)
Explains why inventory management is crucial when ensuring sufficient retail resources.
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Level 2 Behaviors
(Light Experience)
Gathers customer feedback to help improve service quality, delivery services, refunds, store layout, and atmosphere.
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Level 3 Behaviors
(Moderate Experience)
Helps prepare and implement budgets and operating processes to ensure efficiency and profitability.
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Level 4 Behaviors
(Extensive Experience)
Facilitates facility improvement initiatives to ensure a safe, attractive, and efficient customer experience.
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Level 5 Behaviors
(Mastery)
Develops guidelines and materials for training staff on retail techniques and processes.
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3 Retail Store Detective - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Retail Store Detective
Proficiency Level - 4
5 Competency for - Retail Store Detective
Proficiency Level - 5

6 soft skills or competencies (core competencies) for Retail Store Detective

1 Core Competencies – Attention to Detail
Proficiency Level -2
Skill definition-Executing and completing a task with a high level of accuracy.
Level 1 Behaviors
(General Familiarity)
Identifies the procedures for making sure that results are mistake-free.
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Level 2 Behaviors
(Light Experience)
Records all appointments on the calendar to easily track daily activities.
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Level 3 Behaviors
(Moderate Experience)
Reviews and analyzes the accuracy of data and details.
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Level 4 Behaviors
(Extensive Experience)
Designs systems to help the team organize and track details and project progress.
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Level 5 Behaviors
(Mastery)
Develops best practices for identifying and correcting errors, oversights, and omissions.
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2 Core Competencies – Honesty And Integrity
Proficiency Level -2
Skill definition-Behaving ethically while adhering to the standards, values, and rules consistent with one's environment and culture.
Level 1 Behaviors
(General Familiarity)
Explains the importance of business ethics for both personal and organizational success.
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Level 2 Behaviors
(Light Experience)
Escalates ethical concerns and issues via appropriate channels.
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Level 3 Behaviors
(Moderate Experience)
Maintains relationships with others while putting aside personal feelings.
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Level 4 Behaviors
(Extensive Experience)
Demonstrates ability to build relationships with honesty and integrity to achieve goals.
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Level 5 Behaviors
(Mastery)
Fosters a working environment and culture of honesty and integrity.
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3 Retail Store Detective - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Retail Store Detective
Proficiency Level - 4
5 Competency for - Retail Store Detective
Proficiency Level - 5

Summary of Retail Store Detective skills and competencies

There are 6 hard skills for Retail Store Detective, Retail Industry, Retail Operations, Loss Prevention in Retail, etc.
0 general skills for Retail Store Detective.
6 soft skills for Retail Store Detective, Attention to Detail, Honesty And Integrity, Confidentiality, etc.
While the list totals 12 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Retail Store Detective, he or she needs to be proficient in Attention to Detail, be proficient in Honesty And Integrity, and be proficient in Confidentiality.

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